OUR EXPERIENCE IN HoReCa
In the restaurant industry, we deliver services to multiple clients from over:
restaurants
located accross countries
continents
BRANDS
We often create solutions for large, recognizable restaurant chains such as:
OUR SERVICES
Cloud Infrastructure Implementation
Comprehensive deployment of cloud solutions focused on data governance, information security, compliance with standards, scalability, and cost-effectiveness.
Benefits for our Customers
- Cost Efficiency: No need for upfront investments in physical hardware (switch from Capital Investments to OpEx). Clients pay for what they use, optimizing and better controlling costs.
- Scalability: Clients can easily scale resources up or down based on demand without worrying about infrastructure limits or paying for oversized infrastructure.
- Improved Performance and Availability: Cloud providers offer global reach with high availability, ensuring the Client’s services are accessible and responsive.
- Enhanced Security: Cloud solutions offer advanced security protocols such as encryption, identity management, and compliance with regulations (e.g., GDPR).
- Focus on Core Business: By outsourcing infrastructure to the cloud, clients can focus on their core business operations without managing hardware.
Implementation details
- Scalable and cost efficient cloud infrastructure for restaurant industry
- Cost efficient solutions for smaller restaurant chains (small data warehouse with several dedicated core business reports/dashboards)
Use cases
- Cloud Infra for the Restaurant Industry (with a focus on data governance)
- Auditing Azure Infra
Data Warehouse Implementation
Consolidation of data from multiple sources into a unified warehouse, ensuring data quality, enrichment, and transformation for effective reporting and analytics.
Benefits for our Customers
- Centralized Data Storage: A data warehouse stores data from multiple sources in one place, making it easier for clients to access, manage, and analyze.
- Historical Data Analysis: Clients can analyze historical data to identify trends, patterns, and insights that inform better decision-making.
- Improved Performance: Optimized queries and structured data improve the speed of reporting and analytics.
- Scalability: Data warehouses are designed to handle large amounts of data, allowing clients to grow their data footprint without performance issues.
- Data Governance: Implementing a data warehouse improves data quality, consistency, and compliance with regulations.
- Access Management and Security: A data warehouse allows for better control over who can access different types of data, ensuring that sensitive information is available only to authorized users, improving security and compliance.
Implementation details
- Data warehouse integrating data from various sources
- Data governance best practices
- Ensuring high data privacy and security standards
Use cases
- Data warehouse implementation – sample integrations
Data Integration
Seamless data extraction from diverse sources using APIs, export mechanisms, and other integration methods to centralize and streamline data flow.
Benefits for our Customers
- Unified Data View: Integration enables the client to have a single, consistent view of their data from multiple systems (ERP, operating systems, CRM etc.), improving decision-making.
- Better management of Master Data: Avoiding multiple sources of truth (i.e. customer data differs between source system limiting ability to merge/analyse the data properly).
- Efficiency and Automation: Automating the flow of data between systems reduces manual data entry and errors, leading to faster and more efficient processes.
- Reduced Manual Work and Errors: Greater automation in data integration minimizes the need for manual processes, significantly reducing the risk of human errors and freeing up resources for higher-value tasks.
- Enhanced & Cross-domain Reporting: Better integration allows for accurate, comprehensive and cross-domain reporting by pulling data from multiple systems in real-time.
- Improved Customer Experience: When systems like CRM and ERP are well-integrated, clients can offer more personalized and seamless customer experiences.
Implementation details
- POS systems (Oracle Simphony, Lightspeed, GoPOS, Gastronovi, BitSoft, Breeze etc.)
- Inventory management systems (i.e. Foodnotify, Oracle)
- Labor scheduling and time management systems (i.e. Nesto)
- Payment platforms (i.e. Adyen)
- Customer review management platforms (i.e. Yext, re:spondelligent)
- Qualiy reviews and audit solutions (i.e. Fresenius, QMSpot)
- ERP systems (MS Dynamics 365 BC, Datev)
- Restaurant data/reporting platforms (i.e. Tenzo, Sell & Pick)
- Customer engagement & loyalty solutions (i.e. Como)
- Mobile ordering platforms (wi-Q)
- Kiosk orders solutions (M4B)
- Electronic Journal solutions
Use cases
- Data warehouse implementation – sample integrations
Power BI Reporting
End-to-end reporting solutions in Power BI, guiding clients in data visualization and dashboard creation, with added features like comment and approval mechanisms.
Benefits for our Customers
- Actionable Insights: Power BI provides clients with visually rich dashboards and reports, making it easier to interpret data and derive insights.
- Self-Service Reporting: Clients can create and customize their own reports without relying on IT, improving flexibility and decision-making speed.
- Real-Time Data: Integrating with live data sources allows clients to make decisions based on the most current information available.
- Collaboration: Power BI allows sharing of reports and dashboards across the organization, improving collaboration and transparency.
- Cost-Effective: Power BI offers a powerful reporting platform at a relatively low cost compared to traditional BI tools.
- Less manual work: Instead of working with manual data/reports preparation, Clients can focus on value-adding activities and analysis of information coming from data.
Implementation details
- Store P&L reporting (including comparison to forecasts/annual plan / transaction drill down)
- Executive level P&L reporting
- Cash flow reporting
- Sales reporting (including reporting by sales channel, revenue centre etc.)
- Benchmarking / pacesetter reporting
- Sales mix reporting
- Sales anomalies reporting
- Cost of sales reporting (including actual and theoretical sales)
- Cost of labour reporting
- Fixed assets reporting (incl. Restaurant CAPEX)
- Aggregators commisions reporting
- Franchise / royalty fee reporting (incl. fees recalculations)
- Operational reporting (customer & sales, people, product, facility etc.)
- Speed of service reporting
Use cases
- BI reporting platform for HoReCa
Custom Web Application Development
Tailored applications (.NET, Angular) designed to enhance business processes, including solutions for compliance, contract management, and operational performance.
Benefits for our Customers
- Tailored Solutions: Custom web applications are built to meet the specific needs and workflows of the client, improving efficiency and user satisfaction.
- Scalability: Custom apps are designed with the client’s growth in mind, ensuring they can scale as the business expands.
- Integration with Existing Systems: Custom applications can be built to integrate seamlessly with the client’s existing systems, ensuring a smooth flow of data across platforms.
- Improved User Experience: Modern frameworks like .NET and Angular offer responsive, high-performance applications that provide excellent user experience across devices.
- Long-Term Flexibility: Custom applications provide the flexibility to evolve as business needs change. Clients can add new features or adjust functionality as their operations grow or shift.
- Enhanced Security: Using best practices for secure development, custom web apps ensure that sensitive business data is well-protected against vulnerabilities.
Implementation details
- Store Reporting App for reporting and monitoring of monthly results / forecasts / priorities
- Restaurant Master Data Management App
- Rental Agreements Management App
- Asset Management App
Use cases
- RMS
- MDM App
- Rental agreements
Advanced Analytics with AI/ML
Advanced machine learning and AI-driven analytics for predictive insights, process automation, and optimization of pricing and marketing strategies.
Benefits for our Customers
- Predictive Insights: AI and machine learning models can analyze historical data to predict future trends, allowing clients to make proactive decisions.
- Automation of Complex Processes: AI-driven solutions automate tasks like anomaly detection, customer segmentation, or demand forecasting, reducing the need for manual analysis.
- Personalization: Advanced analytics enables the creation of more personalized customer experiences, driving customer loyalty and higher engagement.
- Efficiency Gains: Automation and AI models allow businesses to optimize processes like supply chain management, reducing costs and improving efficiency.
- Competitive Advantage: AI/ML capabilities provide clients with insights and tools that differentiate them from competitors who rely on traditional analytics.
Implementation details
- Sales prediction models (incl. by sales channel / by 30 minutes time ranges etc.)
- Generative AI solutions (search engines, text analysis, document processing automation)
- Predictive analytics solutions – aimed to predict customer behavior, optimize pricing, and forecast demand
- Customer sentiment analysis
- Marketing campaigns support engines
Use cases
- ML sales forecasting model
- Search engine
- Querry API
OUR PRODUCTS FOR HoReCa INDUSTRY